eResearchTechnology (ERT) provides unparalleled service and reliable solutions with a common purpose - to ease the challenges of product safety and testing efforts while improving and saving lives. Our important work sets the industry standard. Our team provides proven scientific and regulatory leadership to biopharmaceutical and medical device companies around the world. Our global clients rely upon our expertise - across Cardiac Safety, Respiratory research, ePRO, and Consulting Solutions - to expedite their clinical research studies and empower them to make their expert decisions, more quickly and accurately, related to their product development and approval efforts.
Our aim is to lead clinical studies to success and to make a contribution to public health. We identify and reward great talent. We're refreshingly friendly and our teamwork is unrivaled. Due to the fact that our company is constantly growing and we are promoting the career advancement of our employees we are always looking for new talents.
Join us at our location in Estenfeld near Würzburg (Germany) for the challenge as a
Customer Care Help Desk (Service Desk) Representative (f/m)
Our Customer Care Representatives at our Help Desk are the first point of contact for our customers and provide front-line support via phone, fax or email for all assigned product lines (which may include all or some of the following: Cardiac Safety, Respiratory and/or ePRO). In addition, they may troubleshoot transmission or other equipment usage problems and handle re-supply and report requests in a timely and efficient manner.
OTHER DUTIES AND RESPONSIBILITIES:
We look forward to receiving your application. Please indicate your salary expectations and your availability and send your application by using our ERT career page.
Sieboldstr. 3, 97230 Estenfeld