Team Lead, PMO (F/M/D)

Arbeitsort DE-BY-Estenfeld
Full time
Regular Full-Time


ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, ERT balances knowledge of what works with a vision for what’s next, so we can adapt without compromising standards.


Powered by the company’s EXPERT® technology platform, ERT’s solutions enhance trial oversight, enable site optimization, increase patient engagement and measure the efficacy of new clinical treatments while ensuring patient safety. Since 2014, more than half of all FDA drug approvals came from ERT-supported studies. Pharma companies, biotechs and CROs have relied on ERT solutions in 10,000+ studies spanning more than three million patients to date. By identifying trial risks before they become problems, ERT enables customers to bring clinical treatments to patients quickly — and with confidence.


Join us in our Global Project Management Office (PMO) and become part of our great project team as  


Team Lead - Project Management Office -  (F/M/D) 


As the Team Lead for our Project Management Office (PMO) you will take responsibility for staff management, and directing and managing services for client projects to assure high quality, on-time, and on-budget services while promoting excellent customer service.


In this diverse and highly visible role, our Team Lead (PMO) will

  • Manage and mentor designated Project Coordination staff
  • Monitor customer commitments completed by Project Coordinators through key tasks
  • Identify potential study risks and mitigations and escalate as appropriate.
  • Manage internal/external negotiations and promote collaboration to foster a positive team environment, effective communications, and efficient use of resources to meet study timelines and contractual obligations.
  • Develop and apply problem solving strategies to address customer issues and maintain issue tracking documentation to monitor progress and ensure timely resolution to customer escalations.
  • Serve as point of escalation above Project Coordinator and attend client meetings as needed.
  • Provide primary service line support to cross-trained team members from other service lines.
  • Influence strategic decision making and implement departmental objectives according to schedule.
  • Ensure compliance with timely training completion/documentation.
  • Assist with developing training plans and training new members of the Project Management team.
  • Perform other duties, assignments, or special projects as time and/or circumstances necessitate.

The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. ERT reserves the right to amend or change this job description to meet the needs of ERT. This job description and any attachments do not constitute or represent a contract.


What we seek from candidates applying for the Team Lead (PMO) role is a combination of the following, qualifications, experience, skills and knowledge  

  • Bachelor Degree and proven Project Management skills or experience within the industry, including expertise in primary service line and/or support of studies in multiple service lines.
  • Proven ability to mentor staff; prior people management experience required
  • Demonstrated experience in pharmaceutical field (or related industry experience), with an emphasis on project management.
  • Knowledge of the drug development process.
  • Excellent organizational, interpersonal, time management, and prioritization skills.
  • Excellent verbal and written communication skills, including ability to communicate effectively in English.
  • Working knowledge of Microsoft Office products.
  • Detail oriented and demonstrated responsiveness to inquiries and requests.
  • Valid passport and ability to travel approximately 20%.

What we offer the successful candidates hired into the role of Team Lead (PMO) includes 

  • Competitive Salary plus Annual bonus target
  • Excellent On-Boarding plan
  • Global Exchange Program
  • Exceptional Tuition Reimbursement program
  • Comprehensive Benefits Package
  • Performance related merit increases and mapped career prospects 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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